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FAQ

General
What is the Ne$t Programme? What is EDee? What is EDee Express Delivery? Why use EshopWedrop? What are the benefits of cross-border online shopping? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why? Can I also buy from other European countries? How to Shop from the USA? What are the delivery charges for a parcel from the USA? What goods cannot be delivered from the USA to Estonia? 'Dangerous Goods’ Parcels from the USA How to Shop from the UK? What are the delivery charges for a parcel from the UK? What goods cannot be delivered from the UK to Estonia?
Account
What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping address? Where can I see my invoices? What are Drops?
Orders
My parcel was rejected at my EshopWedrop shopping address. Why? When do the parcels received at my personal online shopping addresses depart to Central Warehouse? How can I check my parcels and how can I find out when they arrive at destination? Can I consolidate more parcels in one order? Where and when can I collect my parcels? Can my parcels be picked up by another person? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are the times and dates for delivering parcels to my shopping address in the UK, USA, Poland, Germany, Italy, France?
Retailers
The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

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