4.6

FAQ

General

What is EDee? Why use EshopWedrop? What are the benefits of cross-border online shopping? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping address? Where can I see my invoices?

Orders

When will the surcharge take effect? My parcel was rejected at my EshopWedrop shopping address. Why? When do the parcels received at my personal online shopping addresses depart to Baltic Central Warehouse? How can I check my parcels and how can I find out when they arrive at destination? Can I consolidate more parcels in one order?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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