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FAQ

General
Why use EshopWedrop? What are the benefits of cross-border online shopping? How does the service work? Read our Step by Step Guide. Can I also buy from other European countries? How to Shop from the USA? What are the charges for delivery a parcel from USA? What goods cannot be delivered from the USA to Estonia? 'Dangerous Goods’ Parcels from the USA What is EDee?
Account
What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping address? Where can I see my invoices?
Orders
When will the surcharge take effect? When do the parcels received at my personal online shopping addresses depart to Baltic Central Warehouse? How can I check my parcels and how can I find out when they arrive at destination? Can I consolidate more parcels in one order? Where and when can I collect my parcels? Can my parcels be picked up by another person? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are the times and dates for delivering parcels to my shopping address in the UK, USA, Poland, Germany, Italy, France?
Retailers
The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

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